Strategy / 2030

BRITTAIN2030

A framework for the next phase of growth.

The Frame

Brittain Resorts
& Hotels
Myrtle Beach

Brittain has spent decades building scale, relationships, infrastructure, and operating leverage in Myrtle Beach. The opportunity now is to use that position to create new businesses around the resort core.

The Central Idea

Rather than diversify away from our market, we should diversify the ways we make money inside it.

Brittain 2030 broadens business development beyond third-party management by creating new businesses across the Supply Line, the Guest Experience, and other hospitality-adjacent opportunities around the resort core.

The hotels remain the foundation.

The opportunity is to build more around them.

Scroll to The Opportunity
Chapter Two02

THE OPPORTUNITY

Myrtle Beach is entering another major cycle of investment and development, and Brittain is already positioned inside it.

Why Myrtle Beach, Why Now01

The market around us is growing, changing, and attracting capital.

01Major redevelopment
02Significant new investment
03Outside capital entering the market
04Tourism growth
05Population growth
06New hospitality and tourism opportunities

Myrtle Beach, South Carolina

Brittain's home market — and the one it knows most intimately.

02 / The Position

The position we already own

We are not starting from zero.

Brittain already has the customers, infrastructure, relationships, and market knowledge that new businesses would normally have to build from scratch.

TheBrittainPlatform

Dimension 01

Customers

Existing guests, demand, data, and direct access to what visitors need.

Existing guestsDemandData

Select a dimension to explore

What Has Made Brittain Better03

Our best progress has come from building inward, not chasing outward.

Centralizing offices
Bringing teams together
Investing in people and culture
Strengthening internal departments
Building shared capabilities
Investing time and resources into Myrtle Beach and its future
Scroll to The Shift
Chapter Three03

THE SHIFT

Lean into our strengths, not our weaknesses.

Invested in third-party growth

$1.5M

Approximately, over roughly three years

New management contracts signed

0

Zero new contracts

What it taught us

The effort also created internal friction and morale challenges. The lesson is not that third-party management is bad — it is that it should not remain the primary definition of business development.

The guardrail

Third-party management remains a growth channel. It is no longer our primary growth strategy.

From one growth model to a broader oneFrom → To

From

Growth centered primarily on winning additional third-party hotel management contracts.

  • Competing in a crowded management market
  • Trying to build brand pull outside our strongest market
  • Depending on owners and contracts we do not control
  • More owners
  • More contractual complexity
  • More of the same operating model

To

Growth centered on building and owning businesses around Brittain's existing Myrtle Beach platform.

  • Exploiting existing strengths
  • Using Brittain's scale and demand
  • Creating new businesses and capabilities
  • Owning more of what we build
  • Creating new revenue streams
  • Creating enterprise value
  • Controlling more of the economics

Brittain's Myrtle Beach resort platform

The foundation both models are built on

The strategy we tried asks us to overcome our weaknesses. Brittain 2030 asks us to exploit our strengths.

We tried growing outward.
Now we grow around ourselves.

Scroll to The Value Stack
Chapter Four04

THE BRITTAIN VALUE STACK

The hotels are the foundation, not the boundary.

Own the rooms. Own more of the supply chain. Own more of the guest spend.

01The Supply Line

We're already buying it. Why don't we own some of it?

A growth universe, not a mandate. Each would first serve Brittain's own demand — then the wider market.

Supply Line opportunity

Liquor Distribution

Sourcing, warehousing and delivering beverage inventory across Brittain's food and beverage operations, with a path to serving other hospitality operators in the market.

Supply Line → Resorts
02The Core

Brittain's Myrtle Beachresort portfolio

Anchor demand
Customers
Operating scale
Purchasing power
Distribution
Infrastructure
Market credibility
Real-world testing ground

The platform that everything else is built around — and the demand that makes each new business viable from day one.

Resorts → Guest Experience
03The Guest Experience

We're already sending customers to it. Why don't we own some of it?

Every dollar a guest spends off property is a dollar that could be inside the ecosystem.

Guest Experience opportunity

Restaurants

Owned food and beverage concepts that capture guest spend on property rather than sending it off site.

The Broader Market04

These businesses aren't limited to our own hotels.

Supply Line businesses can eventually sell to other hospitality operators. Guest Experience businesses can attract customers from the broader Myrtle Beach visitor market.

Brittain provides the launchpad. The market provides the upside.

01 · Today's demand

Brittain resorts

The business

Supply Line businesses

The upside

Other hospitality operators

02 · Today's demand

Brittain guests

The business

Guest Experience businesses

The upside

The wider Myrtle Beach visitor market

Scroll to Execution
Chapter Five05

EXECUTION

Build from our base. Don't become dependent on our base.

Brittain 2030 is a discipline, not a grab bag of ideas. Every opportunity has to earn its place before it earns capital.

Turn capabilities into assets01

We sell our capabilities, not just rooms.

Brittain already has valuable internal capabilities. The question is whether they stay internal — or become businesses that support the resorts, Brittain-owned ventures, and outside operators.

Marketing
Revenue management
Accounting
HR
IT
Call center operations
AI tools & virtual agents
Distribution
Management expertise
Procurement & operating systems

Shared capabilities

We sell our capabilities, not just rooms

01

Brittain's resorts

The operating core that proves every capability at scale.

02

Brittain-owned businesses

New ventures launched with the capability already in place.

03

Outside hospitality businesses

The same capabilities sold as a service, generating revenue beyond the portfolio.

Own more of what we build02

Move from more contracts we can lose toward more assets we own.

Brittain does not have to own 100% of every opportunity. Depending on the business, ownership could vary — the point is to hold more of what gets created.

Brittain sets the direction and consolidates the results while partners keep an aligned interest.

The Investment Network

Brittain doesn't have to fund every opportunity.

Brittain can become the place where opportunities and capital come together — bringing demand, infrastructure and credibility to partners who bring capital and capability.

Find the opportunity. Bring the right partners together. Build it together.

BrittainResorts & Hotels

Relationships and assets already aligned with Brittain's platform.

Brings Alignment

Investment discipline03

An attractive first opportunity should generally be:

Screening

0/ 7 criteria met

Turn on the criteria to screen an opportunity.

Start with one04

One successful investment turns Brittain 2030 from an idea into a model.

The strategy should not begin by launching ten businesses at once. It begins with one disciplined, understandable proof point.

The leading illustration

Not a final commitment

Liquor distribution

Brittain is already a meaningful customer.
Brittain can provide anchor demand.
Build the capability around that demand.
Then sell into the broader Myrtle Beach hospitality market.

Prove the model. Learn. Repeat deliberately.

01Anchor demand
02Build
03Prove
04Sell externally
05Repeat
How we execute05

Six steps, in order. The discipline is in not skipping ahead.

01

Protect the core

Continue strengthening the resort business that funds everything else.

02

Choose one

Select the first compelling Value Stack opportunity — deliberately, not by appetite.

03

Build it well

Use the right internal team, outside expertise, partners, and capital.

04

Prove the model

Demonstrate real operating and financial performance.

05

Expand beyond Brittain

Serve the broader market once the model works inside it.

06

Repeat deliberately

Apply the model to the next opportunity.

Anticipating the questions06

The questions this strategy has to answer — answered directly.

Scroll to The Future
Chapter Six

THE FUTURE

Fewer mechanics. Larger ideas. The same platform, with much more built around it.

Brittain in 2030

By 2030, the goal is a Brittain with:

01A strong and healthy Myrtle Beach resort core
02Selective additional hotel growth where it makes sense
03Profitable Supply Line businesses
04Profitable Guest Experience businesses
05Internal capabilities that generate revenue outside the resort platform
06Investments serving the wider Myrtle Beach market
07Multiple sources of revenue and enterprise value
08Greater ownership of the businesses Brittain helps create
09An active Investment Network
10Reduced dependence on any single growth channel

The core business remains strong. The company around it becomes broader.

A broader hospitality company built around Myrtle Beach, not simply a larger hotel management company.

Leadership and continuity

Continuity with evolution.

Matthew remains CEO during the transition. Day-to-day strategic and operating leadership can increasingly shift toward the next generation over time.

The point is a company that is not only larger, but more entrepreneurial, more interesting to lead, and more capable of creating new opportunities for the people inside it.

“

Work should be enjoyable. If we’re not having fun, we should find something else to do.

Matthew, Chief Executive Officer

The close

01

Protect the core.

02

Build above it.

03

Build below it.

04

Sell our capabilities.

05

Own more of what we create.

06

Bring opportunities and capital together.

We tried growing outward.

Now we grow around ourselves.

Brittain 2030

Own thetown.

Brittain Resorts & Hotels · Myrtle Beach, South Carolina

Brittain 2030 · Strategic framework